NHS
The NHS is built on providing exceptional service and care to patients and valuing its incredible workforce. However, balancing patient needs and staff workload is an ongoing issue.
Effective and efficient workload management in healthcare has never been more important as healthcare demands and complexities continue to grow. The sector faces significant challenges in staff recruitment and retention, locum and agency spending, and staff well-being, including high burnout rates.
As the NHS’s biggest asset and cost, getting workforce planning right is more imperative than ever because workload management is at the heart of operational excellence.